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newagepanda's avatar
newagepanda
Neighbour
3 years ago
Solved

Does the "all-new TELUS TV Digital Box" work on any wifi network?

Hello,

 

I was looking into the Pik TV service but it appears to have been discontinued/rolled into the regular Optik TV service.

 

Years ago when I first looked at Optik, it required a router from Telus in order to use it. I use my own router (plugged into the Telus ONT) and wireless access points so I didn't explore any further.

 

With the "all-new TELUS TV Digital Box", it seems like it will work with any wifi/network connection now? Is that correct? And it also appears that I can setup it up myself without an installer coming out?

 

Thanks!

  • Hi, technically you can use the service on any wifi network, but any home network that is not TELUS internet will put you as "out of home" status. This means certain channels will not be available to you unless you are on TELUS internet connection. Hope that helps. 

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  • Optik-Kate's avatar
    Optik-Kate
    Icon for TELUS Team Member rankTELUS Team Member

    Hi, technically you can use the service on any wifi network, but any home network that is not TELUS internet will put you as "out of home" status. This means certain channels will not be available to you unless you are on TELUS internet connection. Hope that helps. 

  • Like others have mentioned new digital box works on any Wi-Fi  network . However if you are away from your home network some channels will not work. I believe most do but there may be a few that don’t. 

  • NFtoBC's avatar
    NFtoBC
    Icon for Community Power User rankCommunity Power User

    AFAIK, yes the new Telus TV Digital Box works on any network, though it may consume data on other networks. You can also use it on other devices such as ApplevTV, which I know works on other networks.