Forum Discussion
MrSL
3 years agoRockstar
Disappearing series recordings - Digital Box
Hi Optik-Kate So I have noticed some previously set series recordings are disappearing from my 'Recording Schedule'. I had several 'series recordings' set which were recording previously aired progr...
Optik-Kate
TELUS Team Member
3 years agoHi MrSL, thanks for flagging. Do you mind sharing which programs are impacted? If you have the title, season and episode, it would greatly help our investigation!
MrSL
3 years agoRockstar
Part 3
(#3) So I just attempted to do this. This is a future program so maybe more helpful? Although this is slightly different. Golf Channel Friday June 9th, 9am-11:30am LPGA Shopright Classic. Initially I looked at this in the guide. Pressed okay (to view details) and bottom left it says edit series, although non displayed in my scheduled series recordings. This time I went to edit series and cancelled it, got the message are you sure you wish to cancel, selected okay. Series apparently deleted. Now this time it did let me create a series which should be either the following 3 or 4 consecutive days. But when I look at my scheduled series recordings for that program only 1 program is set to record, not the following days? However if in the guide I view the following days program, again selecting okay in the guide it says edit series recording. Confusing eh, but I hope this helps somewhat.
- Optik-Kate3 years ago
TELUS Team Member
Hi MrSL just wanted to pop back in and say thank you for the information, I've passed the details on to the team for further investigation!