Forum Discussion
Disabling and re-enabling Home screen
Below are the instructions on the Telus 'how to' site.
Problem is the Options button on the remote does nothing.
It does not bring up any options to select Off or Don't Display.
It's like the Option button on the remote is not active.
Please help as my 88 year old father simply CANNOT navigate through this crap.
I must be able to set it up so it is easy for him to just watch live TV. If not...I must cancel and go back to Shaw.
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Disabling and re-enabling Home screen
The Optik TV Home screen is turned on by default, but can be easily disabled and re-enabled
To disable the Home screen:
While in the Home screen, select Options on your remote.
Select Off
Select Don’t display.
To re-enable the Home screen:
Press the left arrow on your remote while your Optik TV is turned on to return to the Home screen.
Select Options on your remote.
Select On
Select Display
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I also confirm options does not work with home screen, never did.
TELUS_SupportOfficial Support Team
Hi GerryR - is the rest of the remote working? I'm wondering if the remote is faulty
The remote is working...it controls channels, volume, input as expected.
I believe the remote is working...
I can confirm while on the home screen pressing the Options button does nothing.
If removing the home screen /apps is a real thing please share! My elderly father just wants to watch TV! News and sports, all the extra features are in the way and completely wasted...
- TELUS_Support
This is a feature that our dev team is working on, but for now the easiest method as mentioned is to just press the Back button on the remote. We'll pass this thread along to our dev team as a reminder!
