Forum Discussion
Customer Agent does not allow upgrading from Optik 2.0 to Optik 4.0
my uncle currently has optik 2.0 (which uses Essentials) and has older box, but wants to upgrade to Telustv-21T (android) box. Agent told , you need optik 4.0 and cannot be upgraded from optik 2.0...
It probably a good thing that they are using new customers as Guinea pigs while they iron out the kinks.
