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Rh555's avatar
Rh555
Friendly Neighbour
3 years ago

Common error on certain channels…

This has happened a few times on different channels. Not sure if its a bug or these channels actually had issues… see below

“We’ve encountered an issue. If the problem appears on all channels please reboot your telus box or mobile device & try again.
ERR_PLAYER_P212

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  • A-B's avatar
    A-B
    Icon for Community Manager rankCommunity Manager

    Hello, have you ensured all of your HDMI cables are secure on both ends and tried rebooting your PVR?

      • A-B's avatar
        A-B
        Icon for Community Manager rankCommunity Manager

        Gotcha. Your best bet then would be to reach out to our Tech Support team at 1-888-811-2323 so they can investigate further!