Forum Discussion
Chibiko
2 years agoOrganizer
Chinese channels 2801 and 2802 not working?
The channels are down for more than 12 hours. Is this normal? I just subscribed to Optik TV and the chinese package, got the box on Tuesday and Thursday can't watch it since afternoon. If this happ...
Chibiko
2 years agoOrganizer
Same here, I can watch them on Shaw. Since I was about to switch over from Shaw to Telus, so I want to make sure box is working before I cut off Shaw.
Is this problem appear often in Telus?
TELUS_Support
Official Support Team
2 years agoNo, this isn't a frequent issue. There are however from time to time issues with broadcasters. Our team is aware and working on a resolution as quickly as possible.