Forum Discussion
Chinese channels 2801 and 2802 not working?
The channels are down for more than 12 hours. Is this normal? I just subscribed to Optik TV and the chinese package, got the box on Tuesday and Thursday can't watch it since afternoon. If this happ...
TELUS_Support
Official Support Team
Official Support TeamGotcha. There are no reports of those channels having issues. If rebooting your equipment doesn't resolve the issue, your best bet may be to reach out to our Tech Support team so they can investigate for you!
I have rebooted the box as soon as I see that message since yesterday. And I tried watching online or Telus TV+ App and all are not working. I guess it got hit by the big bug out there?
and strangely, these 2 Chinese channels are working on Shaw Cable. I was about to switch over from Shaw to Telus and this problem arise. So I'm a bit in doubt, does this happen often?
