Forum Discussion
Chibiko
2 years agoOrganizer
Chinese channels 2801 and 2802 not working?
The channels are down for more than 12 hours. Is this normal? I just subscribed to Optik TV and the chinese package, got the box on Tuesday and Thursday can't watch it since afternoon. If this happ...
TELUS_Support
Official Support Team
2 years agoIs it just these channels or are you experiencing issues with any others? There may be an issue with the broadcasters themselves.
- Chibiko2 years agoOrganizer
Looks like just these 2 chinese channels
- TELUS_Support2 years ago
Official Support Team
Gotcha. There are no reports of those channels having issues. If rebooting your equipment doesn't resolve the issue, your best bet may be to reach out to our Tech Support team so they can investigate for you!
- Chibiko2 years agoOrganizer
I have rebooted the box as soon as I see that message since yesterday. And I tried watching online or Telus TV+ App and all are not working. I guess it got hit by the big bug out there?