Forum Discussion
Channel management
I can't manage my channels or theme pack selection on the app or online and it's becoming very frusting. I've had a heck of a time dealing with Telus and only been signed up a month and a half. I did ...
A-B That appears the common theme. That is why Kate just closed a thread, several topics in one thread, My own Options Button new thread was moved into this one. Read this thread and maybe you will undertand.
I'm not talking about on the guide. I'm talking about managing my channel package to add channels or change the theme packs. It just says. "Something went wrong. Please try again later." It's been a month and a half of this. I want to edit my channel package.
Welcome to Telus!!! 😕 I've been trying to remove a channel for months and also constantly get the "Something went wrong. Please try again later." I simply want to remove a channel and cannot do this on the app or online.
- A-B
Community Manager
Hello, I've responded to your private message, thanks.
- You mean group message? Do you know what private means?
- I've lost my patience I'm making a big social media post about you guys. What a nightmare. People deserve to know so other people can avoid a complete and utter nightmare
- I want this fixed. I've called the tech department. Communicate with my team if you work for Telus and fix my **bleep** account. I'm sick of all the extra charges and the complete nightmare it's been. I'm going to make a huge social media post about you guys if this isn't solved TODAY
- you guys keep giving me extra charges. trying to make me pay rental fees for extra stuff you've sent me by YOUR mistake. I'm sick of this. you're ruining us and we don't need this. you're supposed to accomodate your customers not stress us out
