Forum Discussion
Can't manage my package selection through the website or the Telus app
I've been trying to change my OptikTV selection for the past week with no success. The website loads fine but then it gets stuck in a perpetual loop then gives me an error I've tried on...
I remember being able to delete/add Optik TV channels/packages online. In fact, Telus's help still refers to being able to do so.
Now, it takes 1hour 20 minutes (and counting) to talk with a pleasant customer service rep in the Philippines to make simple changes.
Telus: please re-enable online Optik TV management and respect my time.
It was probably taken down to get the bugs out of it since it failed to complete an order.
