Forum Discussion
grimmt1
3 years agoOrganizer
Can't Set A Series Recording for Chek News At 5:00
A new subscriber to Telus, and having some issues I need to iron out. Latest Android TV Box (UIW4054TLU). I haven't been able to set up a series recording for Chek News (channel 121) at 5:00. I...
grimmt1
3 years agoOrganizer
Some other data points. I have the same issue with Chek News at 6 as well.
If I select something like "Pictionary" on the Chek station (channel 121) and set up a series recording, it's fine. The recording's scheduled list shows an episode set up for each day in the future (today, April 17,18, 19, 20, 21, 24, 26).
So it must be related to how the Chek News shows are configured in the guide (metadata).
Optik-Kate
TELUS Team Member
3 years agoHi grimmt1, I was able to replicate your experience on my end with certain news channels. Upon confirming with our development team, this is a known issue that we're working towards resolving, and you are correct that it is related to metadata configuration that prevents the recognition of episodes within a series. I will update this thread when I have more information. Appreciate your patience as we work towards resolving this.