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RobG3987's avatar
RobG3987
Ambassador
3 years ago

Audio receiver control

I've gone through the steps to successfully link my brand of audio receiver to the OPTV remote and the volume controls works fine.

However when I press the power button on the remote (expecting all my devices to turn off) only the TV and Telus portal turn off and the audio receiver remains on.

Is this normal or do I not have the correct code selected to provide this function?

It is a Pioneer receiver and I used the process of holding down the Mute and 4 (for Pioneer), then the right side of the pad, OK once I verified the volume worked.

My previous remote from Shaw (which I still have to use to turn the power on/off now) did function properly to turn the TV and audio receiver on/off together.

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    • RobG3987's avatar
      RobG3987
      Ambassador
      3 years ago
      The newest one that comes with the new OPTIK TV equipment. On the website it's called the "Telus TV Remote". The other 3 listed are Slimline 2, Slimline, and Classic which it is none of those.
      • craiger8's avatar
        craiger8
        Helpful Neighbour
        2 years ago
        Did you ever find a fix to this? My receiver also does not turn off but the TV and Cable box does when pressing the power button on the Telus remote. Volume was programmed the same way you did and works. My previous Shaw remote also turned on/off all 3 three things (TV, Receiver, Cable Box).
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