Forum Discussion
Solved
Apple TV not Working?
Hi when I select the Telus App on Apple TV it opens and then immediately closes (undoing new system with recordings). This happens with all my Apple TV’s and I have deleted the App and reinstalled it...
Hi gojets25 Pete1161 whitewater CmndrTaco Kolly DrewOffTheBeat Peltron Rwagar75 FuzzyLogic
The Apple development team pushed an app update to the Apple App Store early this morning to address the issues with tvOS 17.2. If you go to the App Store, navigate to Purchased and then click on TELUS TV+, you can download the app manually. If you have automatic updates turned on, your Apple TV may have already grabbed the new app, or it may be scheduled to download sometime today. The latest version is 2.6.1 (474). Apple doesn't publicly announce official OS release dates in advance, and we were anticipating it to come later this week; they beat us by a day. Thanks for the patience.
KHR
TELUS Team Member
TELUS Team MemberHi Pete1161
What version of the TELUS TV+ app are you on? I'm on version 2.6.0 (468) and tvOS 17.1 (21K69) and everything's working fine for me. As 17.2 beta4 was just released yesterday, that could be the culprit.
While our developers do everything they can to make sure the app works on all publicly available OS versions, we can't guarantee compatibility with Apple betas.
