Forum Discussion
Anyone else having major issues with new 4k Optik TV Box?
Our experience has been beyond awful. At this point we're thinking of moving to Shaw if they can't fix it ASAP. This new box is RIDDLED with issues from day 1, it clearly hasn't been tested properly. ...
Same experience here.
I think we should all be getting a significant discount for being Beta testers for this steaming pile of excrament of a system. Seems like the corporate machine was in some kinda hurry to get this out there because it definitely wasn't ready given the functionality is several steps backward.
If your new to Telus and frustrated with these shortcomings, I'd highly recommend you excersise your right to get out of the contract as per the T&C's.
I'm well past the 30 days and it'll cost me $400,
I think we should all be getting a significant discount for being Beta testers for this steaming pile of excrament of a system. Seems like the corporate machine was in some kinda hurry to get this out there because it definitely wasn't ready given the functionality is several steps backward.
If your new to Telus and frustrated with these shortcomings, I'd highly recommend you excersise your right to get out of the contract as per the T&C's.
I'm well past the 30 days and it'll cost me $400,
Once again I have lost my recorded programs and there is no sign of the ones I had scheduled. Even rebooting and also doing the “factory reset” has not restored the information. This new system is so much garbage! Please Telus do something about it ASAP. You have a lot of unhappy customers.
Optik-KateTELUS Team Member
No, they were present on my TV Monday night and when I turned on the TV Tuesday night they were all gone.
