Forum Discussion
6 months with TelusTV-21T – Basic system Improvements?
Just concentrating on the really basic expectations I think every user would expect from a ‘TV Guide’ & a ‘Recording’ perspective for paying customers. This is for the TelusTV-21T STB with cloud reco...
You are not alone at all. I waited 7 years to get Telus high speed at my house and switched immediately as I (stupidly) assumed all the things you listed above would be standard. The salesman that signed me up basically said I’d have all the same functionality but he couldn’t have been further from the truth.
It’s like they didn’t even bother to check out the competitor systems or do any product testing before releases. You hit the nail on the head with this being LESS than a beta.
I am super disappointed and am back to not recommending Telus for anything.
It’s like they didn’t even bother to check out the competitor systems or do any product testing before releases. You hit the nail on the head with this being LESS than a beta.
I am super disappointed and am back to not recommending Telus for anything.
Hi Flash54321 sounds just like my interaction with the salesman. Promised the world but delivered nothing!
Pity because their fibre optic internet is outstanding. I am still counting down the days till my contract expires, the TelusTV-21T system is lacking in so many areas and I suspect that although development is ongoing it's probably going to take years. As a full paying customer we should be getting at least somewhere close to what others are offering, or at a seriously marked down price.
As internet and TV is closely bound together, i.e you can't get Shaw/Rogers TV with Telus internet then I am and have been deterring others to switch. At the end of the day, most people want a reliable and function TV system that just works. It should have been withheld from release and not inflicted on users till such time. I suspect all the negative impact & publicity from this release is going to have a huge negative impact on the company.
I will not recommend and I will never trust Telus on 'face value' ever again...
You can get Shaw tv with telus internet. Just spoke with shaw agent the other day. Depends on area you are in the Lowe mainland. I am in Mission/Abbotsford
you can get shaw rogers tv with telus internet/. I was told by shaw last week. It depends on the area you are in. I am in Mission/Abbotsford and in this area . Yes you can have shaw tv with telus internet
Well yes of course you can (providing the respective services are available in your area). Nobody said you couldn't
You will just pay ALOT more as you will loose the bundle discount.
I originally looked into it and when I priced out the internet from Telus and TV package from Rogers it was way to much that way.
I'd just try an IPTV package instead at that point.
Mr SL was saying you could not get Shaw TV with telus internet. I was just adding new info that it is possible with no increase in price. You keep the channel package with shaw. They send a tech to add the new equipment.
- Agreed. I was a Telus fan for so long but now I’m advising all to stay away. It’s super frustrating because I couldn’t wait to get back to Telus and now I regret it.
Did you know they removed the ability to set recordings from your phone on the legacy Optik TV so that you’d have to upgrade? It was a feature I used often before switching to Shaw and when I came back years later it was gone.
KHRTELUS Team Member
Hi Flash54321
You should absolutely be able to set, manage and edit recordings from the TELUS TV+ app for both the new and legacy Optik TV platforms. If you cannot - you may need to talk to a technical support representative.
