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Fisherguy's avatar
Fisherguy
Leader
2 years ago
Solved

Wifi motion sensors

Our house had a wired alar, system in it when we bought it.  Telus used the wired door sensors through a "translator" but didn't (or couldn't?) do the same for the wired motion sensors so they installed wifi ones.
I have 2 shops both with wifi motion sensors; is there a way they can program the motion sensors to be active when we set the alarm to "arm stay" so the alarm will still go off if someone breaks in through a window? 

5 Replies

  • Nothing like that in my phone app.
    When I log in on my PC I go to settings-rules and get "Automation is available under your service plan, but no automation devices are currently associated with your system."

    Looks like I can change it using the panel.

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hey Fisherguy You'd need to check with our SmartHome team to see if they're compatible with our system, otherwise you'd need to get new ones

     

    - Eric

    • Fisherguy's avatar
      Fisherguy
      Leader

      Telus installed them so my question is can they program them to be working on alarm stay, or is it something I could do and if so how?

      • TELUS_Support's avatar
        TELUS_Support
        Icon for Official Support Team rankOfficial Support Team

        I would check within your SmartHome app and you should be able to create a rule to trigger the alarm when armed Stay