06-16-2024 09:30 PM
Our house had a wired alar, system in it when we bought it. Telus used the wired door sensors through a "translator" but didn't (or couldn't?) do the same for the wired motion sensors so they installed wifi ones.
I have 2 shops both with wifi motion sensors; is there a way they can program the motion sensors to be active when we set the alarm to "arm stay" so the alarm will still go off if someone breaks in through a window?
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07-01-2024 12:29 PM
I found the answer and have made the change, a person needs to know the 'installer code' to do this, the 'user code' will not let you change the group of the sensors.
https://support.suretyhome.com/t/make-one-motion-sensor-active-in-arm-stay-mode/21028
06-17-2024 06:09 PM
Hey @Fisherguy You'd need to check with our SmartHome team to see if they're compatible with our system, otherwise you'd need to get new ones
- Eric
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06-17-2024 06:41 PM
Telus installed them so my question is can they program them to be working on alarm stay, or is it something I could do and if so how?
06-17-2024 06:56 PM
I would check within your SmartHome app and you should be able to create a rule to trigger the alarm when armed Stay
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06-18-2024 01:50 PM
Nothing like that in my phone app.
When I log in on my PC I go to settings-rules and get "Automation is available under your service plan, but no automation devices are currently associated with your system."
Looks like I can change it using the panel.
07-01-2024 12:29 PM
I found the answer and have made the change, a person needs to know the 'installer code' to do this, the 'user code' will not let you change the group of the sensors.
https://support.suretyhome.com/t/make-one-motion-sensor-active-in-arm-stay-mode/21028