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theShad's avatar
theShad
Organizer
5 years ago
Solved

What is SmartSync Module

Hello,

 

In exploring an update of a ADT SafeWatch Pro 3000 alarm to use cellular (LTE) vs. landline to the monitoring station, I was quoted the use of a "SmartSync Module".  However, I would like to know exactly what hardware that refers to.  Does anyone know, and ideally, does anyone have a link to a site that describes/discusses it?  Has anyone had experience with it?

 

Thanks!

  • MelH's avatar
    MelH
    5 years ago

    Hey theShad, I replied to your PM and sent you the information I was able to find. 

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  • Theshad

     

    did you ever manage to figure out what smart sync module is... I am also being recommended this but with no other info provided.. If you have used this module or have any other info to share, would appreciate some feedback

  • MelH's avatar
    MelH
    Icon for TELUS Team Member rankTELUS Team Member

    Hey there, Smartsync is simply a device to make an older system compatible with new technology, such as alarm.com which is used monitor your services.

    • theShad's avatar
      theShad
      Organizer

      How can I find out the specs of the hardware?  I specifically asked about LTE but the rep kept referring to GSM.

      • MelH's avatar
        MelH
        Icon for TELUS Team Member rankTELUS Team Member

        Hey theShad, I replied to your PM and sent you the information I was able to find.