Forum Discussion

Mi1's avatar
Mi1
Friendly Neighbour
2 years ago
Solved

TELUS Graffiti Utility Boxes

Hello,

I am wondering where I can report graffiti on utility boxes all over Vancouver, BC. I have trouble finding an email on the TELUS website to report the graffiti all around my neighborhood. Thanks.

  • Hi! Could you provide the addresses here, and we will forward them for you? We appreciate your effort in keeping the community clean and will address the graffiti as soon as possible.

  • Mi1's avatar
    Mi1
    2 years ago

    They are all on different streets and beside alley ways. They are based in East Vancouver.

21 Replies

    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team

      Hey VR340 we have reached out for an update. If you have any questions, please send us a private message

      • VR340's avatar
        VR340
        Helpful Neighbour

        Any updates? We really need this addressed. Your utility box looks awful and is an eyesore on our property.

  • Mi1's avatar
    Mi1
    Friendly Neighbour
    Hello,

    Thanks for reaching out and I will be sending out the locations in coordinations to make it much easier to find.

    49°13'45.8"N 123°03'54.1"W
    49°13'42.5"N 123°03'54.2"W 49°13'39.3"N 123°03'54.4"W 49°13'49.5"N 123°03'59.0"W
    49°13'39.8"N 123°04'04.1"W
    49°13'38.5"N 123°04'11.1"W
    49°13'31.8"N 123°04'01.1"W

    That is all the TELUS boxes that have graffiti but I would like to suggest that vinyl wraps be added to repel any graffiti artists on coming back. An example of one is this:

    Located: 49°13'34.8"N 123°03'54.5"W

    I hope to take a count on the suggestion.



  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hi! Could you provide the addresses here, and we will forward them for you? We appreciate your effort in keeping the community clean and will address the graffiti as soon as possible.

    • Camy's avatar
      Camy
      Neighbour

      Dear Telus team,

       

      Please remove the graffiti on Telus utility box on Hazel Street (between 4657 & 4689 Hazel Street. Thank you!

       

      Camy 

      LMS851 Strata Council

    • VR340's avatar
      VR340
      Helpful Neighbour

      2888 Heather Street, Vancouver, BC V5Z 3J6

      We are now counting in years not months for Telus to fix this eyesore.

      • TELUS_Support's avatar
        TELUS_Support
        Icon for Official Support Team rankOfficial Support Team

        This has already been flagged to the area manager for investigation. The reality is that graffiti is a never-ending battle that our teams work on cleaning up as quickly as possible. While we do forward every single request we get off to the appropriate manager, we can't provide a definitive timeframe for the graffiti to be removed.

    • rfiluk's avatar
      rfiluk
      Friendly Neighbour

      Graffiti on Telus box at corner of Lost Lake and Dewar Roads in Nanaimo, BC. V9T6T3.  Reported last year and still not removed

      • TELUS_Support's avatar
        TELUS_Support
        Icon for Official Support Team rankOfficial Support Team

        Thanks for flagging. We've alerted the field manager of the area to investigate this right away.