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SmartWear Security

RoopiGill
Just Moved In

With smartwear security, when the battery gets low do I have to buy the charm again? Or is it covered by the subscription?

 

 

1 ACCEPTED SOLUTION

T-Speed
Community Manager
Community Manager

Hi @RoopiGill 

 

The charms are covered by 1-year warranty and the battery can last up to two years. The battery life depends however on usage. Since the battery is not chargeable or replaceable, the purchase of a new charm is required once the battery is running low. Check out the article here for more details.

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2 REPLIES 2

T-Speed
Community Manager
Community Manager

Hi @RoopiGill 

 

The charms are covered by 1-year warranty and the battery can last up to two years. The battery life depends however on usage. Since the battery is not chargeable or replaceable, the purchase of a new charm is required once the battery is running low. Check out the article here for more details.

RoopiGill
Just Moved In

With smartwear security, when the battery gets low do I have to buy the charm again? Or is it covered by the subscription?