06-27-2020 12:19 PM
I have been trying since March to subscribe to the Telus Control + Video plan with DIY installation. Covid has been an impediment, but there are other hurdles within the Telus system.
I have a Honeywell Ademco System with hard-wired sensors including motion and smoke. I also have Control4 smart home that is not integrated into our security system.
The Telus SmartHome offer would provide a significantly upgraded interface at a lower monthly monitoring fee.
I don't need an onsite visit or assistance with the installation, but Telus insists. E-mails have been ignored and I've been placed on telephone hold for hours (a bit exaggerated and their music isn't as bad as some) while I get passed to the person (yet to be found or hired?) who can place the order for me.
If you have a similar issue, here is the solution:
Hoping the Telus/ADT mindset will contact me accept my order while the promotion that expires on June 30 is still available.
Solved! Go to Solution.
06-30-2020 02:21 PM
Telus do not supply PoE security cameras, only the V723 for outdoors (other than the doorbell cam). The V722 is still included in the installation instructions, but hasn't been available for 6 months.
I've been able to subscribe to the Secure Plan and may add a PoE camera later from Alarm Grid. I'll post later has to how well the hardwire and Control4 DIY integration proceeds.
06-29-2020 01:22 PM
In further analyzing my existing system, it turns out that my smoke detectors are 4-wire systems, so would need to be replaced with 2-wire units and the 16-F, or just upgrade directly to a wireless smoke detector. The IQ Hardwired 8-S and 16-S panels are older technology than the 16-F, and no longer carried by parties such as Alarm Grid, but should work as well. The 16-S will drive a 500 ma siren. I don't know about the 8-S.
06-30-2020 02:21 PM
Telus do not supply PoE security cameras, only the V723 for outdoors (other than the doorbell cam). The V722 is still included in the installation instructions, but hasn't been available for 6 months.
I've been able to subscribe to the Secure Plan and may add a PoE camera later from Alarm Grid. I'll post later has to how well the hardwire and Control4 DIY integration proceeds.
12-05-2020 11:55 PM
Thanks for your info on the 16-F, worked well for me and my system! Were you able to make any headway with connection to the Control4? From my searching, looks like one would need the dealer code to get deeper into the panel to connect to control 4.
https://www.alarmgrid.com/faq/how-do-i-integrate-a-qolsys-iq-panel-2-plus-with-control4
09-19-2021 12:01 PM
Is there a specific reason you say not to use SmartSync? Do you what piece of hardware it is?