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TV

Discuss and ask questions about TELUS TV Home Services devices, equipment, and solutions.

2185 Posts

Latest topics in TV

Incorrect Episode of Leverage Redemption Aired

Hi there, The same episode of the Leverage Redemption TV show was aired twice in the past month. Episode 4: The Hustler Job was aired on both April 24 and on May 8 on USA channel 701. The episode on April 24 was supposed to be Episode 2: The Digital ...

Closed captions come on using browser

Watching TV+ on Mac (macOS 15.4.1) with Safari 18.4. During live tv or watching recordings, closed captions always comes on, even though it isn't selected. USUALLY I can toggle closed captions on then off and the CC disappears. When I change channels...

rt1 by Friendly Neighbour
  • 89 Views
  • 2 replies
  • 0 kudos

TV Signal lost - new PVR, but extender to blame

I was on the phone with tech support on Wednesday for an hour after losing signal on my pvr, we did all the troubleshooting and then a replacement pvr was sent. (This is the old equipment) I installed it this morning and had the same exact issue. The...

YYC123 by Neighbour
  • 101 Views
  • 2 replies
  • 0 kudos

Resolved! We sent you a private message

If you have sent or received a private message with Telus Support what occurred in the PM chat room. My recent PM asked me to click on a link that took me to the log in page of My Telus account. I did not login. Apparently if you click on the link an...

Rocky3 by All-Star
  • 51 Views
  • 1 replies
  • 0 kudos

Wrong Episode Of Paradise Airing Tonight On CTV

Hi there, The wrong episode of the Paradise tv show is being aired on CTV tonight, May 5, 2025.It was supposed to be episode 4: Agent Billy PaceInstead they are airing episode 5: In The Palace of Crowned KingsThey skipped an episode this week so it i...

Pollock by Coach
  • 129 Views
  • 3 replies
  • 0 kudos

Sound suddenly lost reboot needed

Anyone else getting video and no sound suddenly. Only fix is turn OFF and then ON. Just twice in last week, a new event.

Rocky3 by All-Star
  • 291 Views
  • 7 replies
  • 0 kudos

TELUS TV+ Errors

I cannot log into TELUS TV+ either on the app or through a web browser. I use the same login credentials as for MyTELUS, but I receive the following error messages: Web (Chrome browser): Error - "Account associated with access token is unkown or or n...

Stream+ Cancelled but still billed since february

Hi, I’m writing to complain about unauthorized charges after cancelling my 3-month free trial, and your team’s failure to resolve this despite repeated promises. This has been frustrating and time-consuming. In late 2024, I enrolled in a Telus stream...

Telus Optik TV Box Options

I recently signed up for Telus Optik TV and was disappointed to learn the Arris boxes are no longer offered. I have many friends/family with these and found them to be great. I have nothing against the Android TV system, I have an Nvidia Shield which...

zzip7 by Neighbour
  • 141 Views
  • 1 replies
  • 1 kudos

Premium Pack charges

I have 2 Premium channels in my Optik TV package. Mid month, I removed the plus part of the Netflix pack, removed Apple TV+, and added Crave. I received my billing today, and I see that my charges went up, instead of down (removing the + from the Net...

vicpamr by Neighbour
  • 111 Views
  • 2 replies
  • 0 kudos
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