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OptikTV

Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.

1803 Posts

Latest topics in Optik TV

Telus satellite receivers

I know Telus no longer supports satellite TV but will they let people still using it to add additional recivers?I have 2 sat PVR's I'd like to sell if I can.

TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 45048 Views
  • 175 replies
  • 6 kudos

Sportsnet 4k feed now has a stutter

I complained a few months ago on android devices tsn 4k had this weird microstutter. That seems fixed, but now frustratingly it is showing up on sportsnet 4k while I have not noticed it on tsn anymore. Its like a weird frame rate issue on the new opt...

Linking Slim 2 controller to LG Tv

The connection between my Slim 2 Telus Controller and the TV suddenly quit working. Cannot turn on/off TV, change channels, control volume... Nothing!I have be through the instructions 4 or 5 times and with 3 controllers (the one I was using, an perv...

Hughbee11 by Friendly Neighbour
  • 221 Views
  • 15 replies
  • 0 kudos

Resolved! "you are not subscribe to recordings" error on new boxes

I got the new telus tv+ android boxes a couple of weeks ago and got the error message "you are not subscribe to recordings" I talked to chart support and they added recording to my account and told me it was going to be $10/month but they gave it to ...

Resolved! Grouping Channels

Is there a way to have the channels we receive all grouped together on the TV guide so that we don't have to scroll through hundreds of channels?

Spice by Just Moved In
  • 49 Views
  • 2 replies
  • 0 kudos

Not able to log in to Telus Tv+

I am trying to log into telus tv+ website i get error message saying You are not currently logged in please try to login again.and when trying to log into app i get auth-error.Had a chat with customer support even they are clueless please help me!!

nikusa by Neighbour
  • 988 Views
  • 2 replies
  • 0 kudos

Access Hub NH20A Installation

I have received mixed information as to where the white box should be installed. It is on a glass table below TV but have been told it should be installed on the wall? Can anyone here tell me what is correct?thanks folks.

My Favourite Channels 💜 Heart It and Watch It...When?

@Rocky3@Grimmt@MrSL@Myoptic1 @broadcastguy Telus, Your "Favorite" Digital Andriod TV+ promotional tag line is "Heart It and Watch It" As loyal, paid subscribers to your platform our "My Favorites" thing to do is choose, only, the channels we wish to ...