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OptikTV

Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.

1763 Posts

Latest topics in Optik TV

Amc+ Plus not working

Recently AMC+ plus was introduced as one of the theme pack options. However the channels included do not work with exception of the AMC channels. Even trying to add Shudder on its own does not work. This has been an ongoing issue for awhile now. Anyo...

NateC15 by Friendly Neighbour
  • 1749 Views
  • 13 replies
  • 0 kudos

Optik TV Recording Ends Abruptly

I recorded the US Presidential debate and it ended in the middle of closing remarks. Is there no buffer? I can't find any settings to adjust. Is this an oversight or am I missing something?

New telus android Box HDR issue

I just received these boxes, but there seems to be an issue with the HDR always being on, even if the program is not in HDR. is there a way for the box to automatically detect the source so that this doesnt happen?

Jordan83 by Friendly Neighbour
  • 1476 Views
  • 13 replies
  • 0 kudos

Telus TV app

I have a client who can not log into their telus tv app with the correct credentials. They did lock their account out last night using the wrong password, but now it will not accept the correct username and password.

Program Reminder Function - Optik TV+

Are there any plans to include upcoming program reminder option in Optik TV similar to what we had with Shaw? It is useful for disabled residents with accessibility deficienciesWould appreciate a reply.Thanks

pafudd by Neighbour
  • 1319 Views
  • 7 replies
  • 0 kudos

Resolved! Setting the guide to your favorites only TelusTV-21T

I spent two hours with tech support and my options button only has All Channelsthen I found this forum and the below pinned on how it is supposed to workThen I spent another hour and half in a chat with tech support. A new box was sent out with the s...

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Rocky3 by Rockstar
  • 7856 Views
  • 26 replies
  • 0 kudos

Have not received tv box

It's been over 2 weeks, while I can see optik tv on my account i still have not received my tv box the rep convinced me to try out. No shipping confirmation or anything.

My Favourite channels

why do I have to keep choosing my Favourites after turning off the TV , when I turn on the TV the guide is back to My Subscribed channels

GAM by Helpful Neighbour
  • 996 Views
  • 16 replies
  • 0 kudos

digital box issues

I have lived with the new box for 2 months and am ready to throw it out the window.-- Menu, why does it ALWAYS default to subscribed channels when turning the TV on. There is no save the option button. Really-- when I turn on the tv I expect it to tu...

Heli by Neighbour
  • 142 Views
  • 1 replies
  • 0 kudos
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