OptikTV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
1763 PostsLatest topics in Optik TV
New telus android Box HDR issue
I just received these boxes, but there seems to be an issue with the HDR always being on, even if the program is not in HDR. is there a way for the box to automatically detect the source so that this doesnt happen?
Optik TV Recording Ends Abruptly
I recorded the US Presidential debate and it ended in the middle of closing remarks. Is there no buffer? I can't find any settings to adjust. Is this an oversight or am I missing something?
Telus TV app
I have a client who can not log into their telus tv app with the correct credentials. They did lock their account out last night using the wrong password, but now it will not accept the correct username and password.
Program Reminder Function - Optik TV+
Are there any plans to include upcoming program reminder option in Optik TV similar to what we had with Shaw? It is useful for disabled residents with accessibility deficienciesWould appreciate a reply.Thanks
Resolved! Setting the guide to your favorites only TelusTV-21T
I spent two hours with tech support and my options button only has All Channelsthen I found this forum and the below pinned on how it is supposed to workThen I spent another hour and half in a chat with tech support. A new box was sent out with the s...
Have not received tv box
It's been over 2 weeks, while I can see optik tv on my account i still have not received my tv box the rep convinced me to try out. No shipping confirmation or anything.
Telus TV box - very disappointing functionality compared with a PVR
We switched from Shaw cable and internet to Telus a few months ago, and have been really disappointed with the TV box functionality. On the Shaw PVR we could pause a program for at least an hour, rewind it or fast forward and chase watch it easily. O...
My Favourite channels
why do I have to keep choosing my Favourites after turning off the TV , when I turn on the TV the guide is back to My Subscribed channels
digital box issues
I have lived with the new box for 2 months and am ready to throw it out the window.-- Menu, why does it ALWAYS default to subscribed channels when turning the TV on. There is no save the option button. Really-- when I turn on the tv I expect it to tu...
Channel management
I can't manage my channels or theme pack selection on the app or online and it's becoming very frusting. I've had a heck of a time dealing with Telus and only been signed up a month and a half. I did the 55" tv promotion and they sent me extra tv box...
