Hi there, I'm looking to switch out the Telus ISP provided routers to my own, specifically, the Unifi (ubiquiti) dream router 7. If anyone's curious, it's because of buffer bloat issues and wanting custom control. The problem is, my house is severely...
Telus has crystal clear: shareholder profits come first, customers come last. Once you’re locked into a contract, support evaporates. I fought through layers of escalation just to get a blatantly incorrect bill acknowledged and corrected—verbally con...
Here is a possible confirmation of an issue tech support. If my cell phone that is provided by Telus can not maintain a clear connection while on the phone with you to solve connectivity issues with my 5G Home Internet service, maybe that should be n...
I had to upgrade from my 7 theme packs package to an 11 theme packs package jyst to get HGTV, Bravo, and the Food Network back. Not happy Anyhow, I cannot see the Food Network under TV On Demand / Lifestyle and I cannot see Bravo under TV On Demand /...
My monthly bill is always the same formy home services - around $180 and I have monthly billing on my credit card. All of a sudden on my April Telus statement which appeared as a May charge on my credit card, my bill is $247.88 including a $60 activa...
Hey does anyone know how to update your last name? I've asked a few times now, they said to go into a physical store, which I did, and they took my ID but then said it would take a phone call to get updated, and when I got the phone call they weren't...
I was not able to select any of the channels on my Guide. I did choose 'Today' but was unable to move down to the channels. I wanted to watch CTV news which is close to the top. Would uninstalling my APP work? FYI: I use the Apple TV box & have so fo...
Good day its nearly 2 weeks now iam waiting for my online order you phoned me twice you got my derails i was promised 5 working days what the exscuse now is this normal to take so long i feel like cancel my order and go somehere else
The Telus Building located in Bon Accord, Alberta requires attention--overgrown weeds. Please provide contact information for this Telus property as this is a recurring problem. This is an urgent matter.Thank-you
I have multiple accounts that I try to manage and its honestly a head ache. I have used Bill Analyzer to ensure my payments are being made and to access receipts. Today I log in and the Bill Analyzer feature is missing from my dashboard. There has be...
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