Optik TV
Share your expertise or seek help to enhance everyone's Optik TV experience.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Browse the Community

OptikTV

Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.

1764 Posts

Latest topics in Optik TV

6 months with TelusTV-21T – Basic system Improvements?

Just concentrating on the really basic expectations I think every user would expect from a ‘TV Guide’ & a ‘Recording’ perspective for paying customers. This is for the TelusTV-21T STB with cloud recording. I’m now 6 months in and how many improvement...

MrSL by Leader
  • 7533 Views
  • 23 replies
  • 4 kudos

free feature channels

these channels are garbage and some are borderline offensive… I moved to PikTV because there were too many trash stations out there… I have a hard time thinking that the powers that be could believe this is a good idea… who would watch this crap if t...

gojets25 by Friendly Neighbour
  • 19 Views
  • 0 replies
  • 0 kudos

Amc+ Plus not working

Recently AMC+ plus was introduced as one of the theme pack options. However the channels included do not work with exception of the AMC channels. Even trying to add Shudder on its own does not work. This has been an ongoing issue for awhile now. Anyo...

NateC15 by Friendly Neighbour
  • 1770 Views
  • 13 replies
  • 0 kudos

Optik TV Recording Ends Abruptly

I recorded the US Presidential debate and it ended in the middle of closing remarks. Is there no buffer? I can't find any settings to adjust. Is this an oversight or am I missing something?

New telus android Box HDR issue

I just received these boxes, but there seems to be an issue with the HDR always being on, even if the program is not in HDR. is there a way for the box to automatically detect the source so that this doesnt happen?

Jordan83 by Friendly Neighbour
  • 1485 Views
  • 13 replies
  • 0 kudos

Telus TV app

I have a client who can not log into their telus tv app with the correct credentials. They did lock their account out last night using the wrong password, but now it will not accept the correct username and password.

Program Reminder Function - Optik TV+

Are there any plans to include upcoming program reminder option in Optik TV similar to what we had with Shaw? It is useful for disabled residents with accessibility deficienciesWould appreciate a reply.Thanks

pafudd by Neighbour
  • 1324 Views
  • 7 replies
  • 0 kudos

Resolved! Setting the guide to your favorites only TelusTV-21T

I spent two hours with tech support and my options button only has All Channelsthen I found this forum and the below pinned on how it is supposed to workThen I spent another hour and half in a chat with tech support. A new box was sent out with the s...

Rocky3_1-1694724943099.png
Rocky3 by Rockstar
  • 7871 Views
  • 26 replies
  • 0 kudos

Have not received tv box

It's been over 2 weeks, while I can see optik tv on my account i still have not received my tv box the rep convinced me to try out. No shipping confirmation or anything.

James211 by Neighbour
  • 102 Views
  • 1 replies
  • 0 kudos
Friendliest neighbours
Getting started

This is a safe space to share your feedback, ask for help and answer questions. Check out these helpful links to familiarize yourself with the community and some of its members.