OptikTV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
1775 PostsLatest topics in Optik TV
Can I use my Telus DVR on a 2nd TV after upgrade to the new TV Digital Box
Just received my new TV Digital Box as upgraded equipment. Two questions ... 1) Can I somehow transfer the recorded programs from my DVR to the new cloud based system? If so how? ... and 2) Could I move the older local storage DVR to a second TV and ...
Closed Captioning not working when playing back recordings
When I watch a recorded show the closed captioning never works. It is turned on. When I watch the same recording on my mobile app on the phone or using the website on a laptop, the closed captioning works for recorded shows. Any ideas?
Optik TV on Samsung TVs
Is the Optik TV App available for Samsung TVs? I just switched from Rogers to Telus and specifically asked if the App worked on Samsung TVs and was assured by the store representative that it does. Now, I can’t seem to install it.
I am getting No Signal on the tv screen. Controller is flashing white.
I have been through all the reset steps recommended by the agent on the phone. It worked for a day. Now repeating all those steps - unplugging everything bit by bit - makes no difference. Any ideas?
Any update on Series Recordings recording across different channels TELUS?
Any update on Series Recordings recording across different channels TELUS, if and when we can? Just missed the end of yet another sports program (The Solheim Cup) which aired across The Golf channel and NBC Sports (series recording was set on the Gol...
Resolved! Am I forced to watch commercials on the new Digital TV Box?
Currently I have the 4 year old Telus DVR Box where the programs are recoded locally and I can skip thru the commercials during playback ... I just renewed my contract and was sent the newest TV Digital Box ... some of the features look good however ...
Bravo channel
Will Telus be providing the new Canadian Bravo channel in OLN's spot? The only I for I find says I have to watch Bravo programming on Hayu.
Resolved! TSN +
I was hoping to watch the Ireland versus South Africa Rugby World Cup match tomorrow -- I have the TSN Beyond package from Telus so I thought it would be a breeze. But! This match (between the 2 top ranked teams) is not available on my humble Telus T...
optics remote will no longer turn off samsung tv
My Optick remote up until yesterday turned my tv and the box off. It no long turns tv off it just goes to the green screen that says hit OK to continue watching television
Resolved! Optik TV online channel selection not available
Hello, I subscribed to Optik TV about 2 weeks ago, I took the Essentials, no frills. Now, I would like to customize my channel selection (I get 5 picks), but I can't seem to do it online. When I select my Optik TV service from MyTelus, I simply get a...
