OptikTV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
1761 PostsLatest topics in Optik TV
Program Reminder Function - Optik TV+
Are there any plans to include upcoming program reminder option in Optik TV similar to what we had with Shaw? It is useful for disabled residents with accessibility deficienciesWould appreciate a reply.Thanks
Have not received tv box
It's been over 2 weeks, while I can see optik tv on my account i still have not received my tv box the rep convinced me to try out. No shipping confirmation or anything.
Telus TV box - very disappointing functionality compared with a PVR
We switched from Shaw cable and internet to Telus a few months ago, and have been really disappointed with the TV box functionality. On the Shaw PVR we could pause a program for at least an hour, rewind it or fast forward and chase watch it easily. O...
Resolved! Setting the guide to your favorites only TelusTV-21T
I spent two hours with tech support and my options button only has All Channelsthen I found this forum and the below pinned on how it is supposed to workThen I spent another hour and half in a chat with tech support. A new box was sent out with the s...
My Favourite channels
why do I have to keep choosing my Favourites after turning off the TV , when I turn on the TV the guide is back to My Subscribed channels
digital box issues
I have lived with the new box for 2 months and am ready to throw it out the window.-- Menu, why does it ALWAYS default to subscribed channels when turning the TV on. There is no save the option button. Really-- when I turn on the tv I expect it to tu...
Channel management
I can't manage my channels or theme pack selection on the app or online and it's becoming very frusting. I've had a heck of a time dealing with Telus and only been signed up a month and a half. I did the 55" tv promotion and they sent me extra tv box...
I was scammed by Telus Customer Rep
Hi Team/Forum, A customer Rep named Davita contacted me. She was selling me Online security and TV plan. Now I said I do not use any, so I am not interested. Having said that, She still went ahead and activated the plan. Now My bill came for 200+ dol...
TELUS TV Feature Updates - Ongoing
Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Extending 90 day recording limit
So last year on this forum TELUS said that an increases of the 90 day recording retention would happen next year; that is in 2024. Well 9 months in and still sitting at a pitiful 90 days, so when is it being increased?
