Hello.I cancelled my TV and needed to return my equipment. The glitchy web form would not work, so I took it to Canada post as per alternate instructions. I included a copy of my bill , and the equipment, but am still getting reminders on deadlines t...
Hellou am a subscriber to Optik TV using the legacy 4k dvd decoder (which is super slow )with Telus now moving toward Android / Google TV is it now possible to only use the Telus Tv+ app (without the Android tv top box ) to watch tv subscription and ...
I have a concern about the annoying volume bump when programming breaks for commercials. This was a very big issue a number of years ago that I thought was regulated not to occur. Now here we are again with very load commercials. It make me want to r...
I started hearing ads while listening to Stingray music a few weeks ago. We are subscribed to TELUS Optic TV and Stingray is included in the package. We pay big bucks to stay with TELUS TV, rather than switch to other providers with more affordable s...
What the heck?? All Discovery channels are now changed and many shows that we watch are no longer available. Why didn’t Telus announce this prior to us losing the channels? Will we be compensated since our agreement included these channels and now te...
After speaking with the pseudonyms (Aaron - Jay) about failing hardware -- The PVR has dumped it`s whole load 3 times -- the PVR`s drive says it`s mostly full 88% or wo with just about nothing on it.I am not exactly technically incompetent.There is a...
I'd like to know when Telus will be providing the rest of the Discovery channel shows that disappeared January 1 2025. This watered down version (essentially Discovery.ca shows) is unacceptable. 80% of the shows I enjoyed on Discovery channel have di...
For some reason the channel, especially when showing a live game, the quality of the feed is always quite bad and blurry. I know sports broadcasts are in 720p for the most part. So i know that sometimes it's moreso a source issue. But I always find t...
I have a new JBL soundbar and I am attempting to set it up with the Telus digital box remote. What are all of the programming codes for JBL? Where is the complete list of programming codes for the new Telus digital remote? The PDF for the slimline co...
I've had a TV-21T box since late August 2024. I worked fine up until a few days ago. At the beginning of March 2025 I encountered a problem where the box wouldn't wake from "network standby" (blue LED), and it has now become a daily problem that is o...
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