Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
The Golf channel lists a live game event I want to tape. It doesn't tell me it is only half the game. What other televised games are only half the game? Say so!
The wrong episode of last of us is airing tonight on HBO. They pulled the air date ahead but are playing the episode from last week. When I check the episode that airs on Sunday it says original air date Feb 10th,so why is it not airing tonight - Feb...
@dru Episodes 1, 2, 3 of S4 of Darcey & StaceyEpisodes 1, 2, 3 of S4 of 1,000 SistersEpisode 2 of S4 of 90 Day Fiance: The Other Way
Does anyone know when Telus will offer Great American Family Channel
Saw on the Telus site today. Is it available yet? If so how? https://www.telus.com/en/tv/4k-pvr-and-wireless-digital-box?linkname=Hardware&linktype=ge-meganav
Anyone have an info on or willl they be cracking down on Netflix account sharing for those of us who have Netflix via Optik TV Subscription...
For some reason, if one TV is playing a recording (non-4K) then I am unable to playback a 4K recording. I get the following message: Playback limit has been reached. Too many TVs in your home are playing recordings or delayed TV. I can playback a sec...
When we use Closed Captions on live tv channels there is about a 5-7 second delay between the audio and the closed captions. We had a tech here and he could not fix it. All TVs and all channels.
Can’t seem to get the new Telus TV app to work no matter what I try. Sign in is fine, but if I try to play live tv, it hangs, and then I get an error message “playback error: sorry an error was encountered. Please try again…”. Works fine on my iPhone...
I've got Crave on demand through Telus and just like with episode 3, episode 4 is not up. Why is this consistently happening and what am I actually paying for, here? @dru this is not okay. I should just be paying for the app itself instead of through...
