Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Where is Telus’ outage dashboard now hidden?
Greetings, I'm moving to Victoria, and I'm wondering if there is a website that shows current TV listings, and allows me to search or browse listings for up to two weeks. I haven't had TV in a while. Thanks,Shane.
I was disappointed to see Discovery Velocity is not available in a regular theme pack. They are playing the Le Mans 24hr and other racing now.So much for pick and pay - I have about 20 channels in my pick 8 package that I would gladly drop for this o...
So I just got an Optik TV account yesterday and I'm not sure how to get my Crave TV account working with it. I have an account with Crave directly which I previously would use on ipad or my Xbox. I know that I have to go to Channel 411 to access Crav...
New to 4K, would love to be able to rent movies in 4K, but I see conflicting reports of it being flaky, or just fine. Can someone shed some light on this?
Received a new Optik PVR and slimline 2 remote today. I'm having issues finding a code to control my old RCA RT2500 amplifier. The remote that came with my telus satellite PVR was able to be programmed.
I want to hook up a TV in my garage but currently my OPTIK tv modem is out of range for that, what are my solutions here?
Hi there,I've had some conflicting information come from Telus online chat and just wanting to verify the following configuration for a Telus 4K PVR/digital box setup. I work in IT so my configuration is a probably somewhat unique compared to the mas...
Hi guys, I have an LG OLED and have had 4K since it came to the market. I have the 4K PVR, I have the 4K speed required (optik) and my TV can produce 4K. When I use my Apple TV, or Xbox one X, when the signal is "4K" the HDR button comes on the TV. I...
Hi, my TV is connected to my Optik TV Box via an HDMI cable. When going to the settings and then the aspect ratio on the TV box, 1080p is selected. When going to 1 specific channel, the channel's aspect ratio is square (or close to square). This resu...
