Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Had Shaw with IR extender and component output to tv in another room. No need for another box. How do I do this with optictv? I don't see any outputs. Kind of looks like I need to rent and pay for another box? I live alone, don't want this expense, a...
TCL, Roku, TV code for TELUS Slimline 2 Remote is 0021Tried all the codes on the TELUS web site for TCL tv's and they didn't workI saw on this form to try 0021 Press options on bottom of remote till LED light flashes 2 times next to power buttonstype...
On a periodic basis, we are receiving a "Service Unavailable" message on channel 804. See the picture below:This happens at least once or twice a day for about 10-15 each time. Has anyone else experienced this? Yesterday I had a frustrating call with...
I purchased NHL center ice and the games aren't posted on the channels more than a day ahead. There is a game I want to record for Friday because I'll be at work.My previous provider had games posted weeks in advance on their center ice channels.Is t...
Is anyone else going through the same ordeal as me? It's been since may that I requested the new upgraded box and still no sign of it. I've been calling Custumer service and Retention every month and every time I have to explain the issue over and ov...
We have been seeing and increase in the frequency of our optik tv and our internet connection "freezing" this started several months ago and was happening every two weeks or so. This "freezing" now happens daily, even though i have been restarting an...
I get sound and menus on my piktv on Apple TV but no video. Resetting video use to work. Now it doesn’t
Does NHL on optik(channel 910) lead to free NHL games commentated by professional national networks?
Hi folks. We know you're passionate about your favourite show(s) and rely on the VOD library to catch up on or re-watch your episodes. We recognize certain episodes may not be as ready as you are so we'd like to enlist your help in flagging them. Sho...
Hi folks. We know you're passionate about your favourite show(s) and rely on the VOD library to catch up on or re-watch your episodes. We recognize certain episodes may not be as ready as you are so we'd like to enlist your help in flagging them. Sho...
