Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Hi there, The same episode of the Leverage Redemption TV show was aired twice in the past month. Episode 4: The Hustler Job was aired on both April 24 and on May 8 on USA channel 701. The episode on April 24 was supposed to be Episode 2: The Digital ...
If you have sent or received a private message with Telus Support what occurred in the PM chat room. My recent PM asked me to click on a link that took me to the log in page of My Telus account. I did not login. Apparently if you click on the link an...
Watching TV+ on Mac (macOS 15.4.1) with Safari 18.4. During live tv or watching recordings, closed captions always comes on, even though it isn't selected. USUALLY I can toggle closed captions on then off and the CC disappears. When I change channels...
Hi there, The wrong episode of the Paradise tv show is being aired on CTV tonight, May 5, 2025.It was supposed to be episode 4: Agent Billy PaceInstead they are airing episode 5: In The Palace of Crowned KingsThey skipped an episode this week so it i...
I cannot log into TELUS TV+ either on the app or through a web browser. I use the same login credentials as for MyTELUS, but I receive the following error messages: Web (Chrome browser): Error - "Account associated with access token is unkown or or n...
Anyone else getting video and no sound suddenly. Only fix is turn OFF and then ON. Just twice in last week, a new event.
My Sony Bravia TVs finished the latest update and now the digital boxes are in the blink. The TV screen is just white out. All seems good with the TV every other function works so I believe the digital boxes are no longer compatible. Looking for a fi...
I recently signed up for Telus Optik TV and was disappointed to learn the Arris boxes are no longer offered. I have many friends/family with these and found them to be great. I have nothing against the Android TV system, I have an Nvidia Shield which...
I have 2 Premium channels in my Optik TV package. Mid month, I removed the plus part of the Netflix pack, removed Apple TV+, and added Crave. I received my billing today, and I see that my charges went up, instead of down (removing the + from the Net...
