Forum Discussion

DrJohn12's avatar
DrJohn12
Neighbour
2 years ago

Watching Optik TV on delay

When I pause or back up live TV to see a replay in sports or something in a movie the TV will jump to live again after a few seconds and I will miss anything from the time that I backed up to the Live moments. How can I stop the box from jumping back to live all the time. This never happened before this month.

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    That's odd. We've passed it along to our Optik team. We'd also like to get some info from you for their investigation. Please send us a private message and we can get that from you, thanks.