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E1's avatar
E1
Neighbour
3 years ago

Samsung iPad galaxy tab A(2016)

I downloaded the new telus tv+ and it doesn’t work. I gave deleted, rebooted, and downloaded again but still doesn’t work keep getting errors

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  • Optik-Kate's avatar
    Optik-Kate
    Icon for TELUS Team Member rankTELUS Team Member

    Android tablets need to be at least 8.0 OS or higher to support TTV+, can try updating the tablet first if it's not already updated. 

  • Confirmed it works on a Samsung Tab A 2019 and 2022.

     

    Not surprised that the TELUS app does not work, as I recycled my 2016 tab as it could not run modern apps.

     

    TELUS should have blocked the installation on obsolete devices.