Forum Discussion
E1
3 years agoNeighbour
Samsung iPad galaxy tab A(2016)
I downloaded the new telus tv+ and it doesn’t work. I gave deleted, rebooted, and downloaded again but still doesn’t work keep getting errors
3 Replies
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- Optik-Kate
TELUS Team Member
Android tablets need to be at least 8.0 OS or higher to support TTV+, can try updating the tablet first if it's not already updated.
- A-B
Community Manager
Sorry about that! Perhaps KHR or Optik-Kate have some troubleshooting ideas?
- rcRockstar
Confirmed it works on a Samsung Tab A 2019 and 2022.
Not surprised that the TELUS app does not work, as I recycled my 2016 tab as it could not run modern apps.
TELUS should have blocked the installation on obsolete devices.