Forum Discussion
SteveTV
3 years agoNeighbour
Pik on Apple TV will not remember login
Every time I turn the TV on i have to re-login into PikTV isn't there a way to get it to remember me? Just bouough my first Apple TV (4k) . Pik TV wroks fine on my Windows lap top and used to work fine on Telus box until it stopped working all together.
I have App Version 2.1.1. I stumbled on to a solution (though I do not understand why it worked) ... Under Apple TV\Settings\Users and Accounts\TV Provider\ set "allow TV Provider Access" to "off"... problem solved.
5 Replies
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- JeezeNeighbourSame here.. version 2.1.1
- KHR
TELUS Team Member
What version of the Pik TV app are you running? You can find this info in Pik TV settings (the gear icon at the right-hand side of the top menu navigation).
- SteveTVNeighbour
I have App Version 2.1.1. I stumbled on to a solution (though I do not understand why it worked) ... Under Apple TV\Settings\Users and Accounts\TV Provider\ set "allow TV Provider Access" to "off"... problem solved.
- dominiclAdvocate
OMG! Thanks for sharing. This was driving me nuts! (app version 2.1.1, tvOS 16.1)
Hopefully Telus can explain why this works.
- NFtoBC
Community Power User
My login is continuing/persistent.
Can you provide a few more details?