Forum Discussion

MaPetersen's avatar
MaPetersen
Friendly Neighbour
3 years ago
Solved

Pic tv

I noticed I’m not the only one with this problem. My Pic tv remote can’t access my stations. I can scroll through the guide, but nothing happens when I select a channel. I spent several hours on the ...
  • quigleyth's avatar
    quigleyth
    3 years ago

    Can you also look at the inability to scroll through the guide.  I suspect it's part of the same UI bug

KHR's avatar
KHR
Icon for TELUS Team Member rankTELUS Team Member
3 years ago

The development team is aware of the issue facing the Pik app Apple TV and not being able to start playing a program from the guide. As a workaround, you should be able to navigate to your channels via the 'Home' tab and 'On Now' row. You can scroll to the right to see what's on on various channels.

 

I recognize that this is not ideal, but the team is working on fixing it ASAP. Apologies for the inconvenience.

quigleyth's avatar
quigleyth
Neighbour
3 years ago

Can you also look at the inability to scroll through the guide.  I suspect it's part of the same UI bug

  • KHR's avatar
    KHR
    Icon for TELUS Team Member rankTELUS Team Member
    3 years ago

    Yes - the development team is working on resolving this as well.

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