MaPetersen's profile

Friendly Neighbour

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5 Messages

Closed

Pic tv

I noticed I’m not the only one with this problem. My Pic tv remote can’t access my stations. I can scroll through the guide, but nothing happens when I select a channel. I spent several hours on the phone with Telus on Friday, but the problem was not resolved. 

Accepted Solution

Neighbour

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3 Messages

Can you also look at the inability to scroll through the guide.  I suspect it's part of the same UI bug

Just Moved In

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8.5K Messages

Two things come to mind:

Batteries

connection of the remote to the PikTV device; is it set to Bluetooth ? 
Sometimes unpairing and pairing the remote helps. This can be accomplished in settings, or by simultaneously pressing 4&6 to unpair, and 7&9 to pair.

 

Neighbour

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1 Message

It's Wednesday Oct. 5th and PIK TV is unusable on Apple TV - again. I guess, Telus still working on it. Or not?

 

Better suggestion.

 

They need to stop selling this broken product.

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