Forum Discussion

raDren's avatar
raDren
Neighbour
2 years ago

How to view my Pik5 selections?

I have the "Basics + Pik5" package. As far as I can see, I do not have 5 channels selected. How do I view my 5 selected channels? When I try adding channels, it increases my cost.
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
2 years ago

That's definitely odd. All Pik TV customers should be able change their channel selection via the app. Send us a private message if you'd like and we can discuss further!

  • Kent2's avatar
    Kent2
    Advocate
    2 years ago
    TELUS_Support wrote:

    That's definitely odd. All Pik TV customers should be able change their channel selection via the app. Send us a private message if you'd like and we can discuss further!

    It appears that as part of phasing out PiK TV it is no longer possible to change channel selection. I have had the same problem and gave up. 

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