Forum Discussion
How to view my Pik5 selections?
I have the "Basics + Pik5" package. As far as I can see, I do not have 5 channels selected. How do I view my 5 selected channels? When I try adding channels, it increases my cost.
7 Replies
TELUS_SupportOfficial Support Team
That's definitely odd. All Pik TV customers should be able change their channel selection via the app. Send us a private message if you'd like and we can discuss further!
TELUS_Support wrote:That's definitely odd. All Pik TV customers should be able change their channel selection via the app. Send us a private message if you'd like and we can discuss further!
It appears that as part of phasing out PiK TV it is no longer possible to change channel selection. I have had the same problem and gave up.
- TELUS_Support
You should be able to view everything by logging in to your MyTELUS account.
Yes I should. That is why I am asking the question.
- TELUS_Support
Have you tried on a desktop browser or uninstalling/reinstalling the app?
