Emergency alerts

[Lcar]

Wondering why we are getting emergency alerts a few times every hour for Alberta.  We are in BC no where near the affected areas.

it defeats the purpose to have an emergency alert system when it is not accurate, people begin to ignore them.

[Nighthawk]

I'm in Alberta and I don't think I've seen one of the emergency alerts on TV yet. Got a few alerts on my phone for fires about 20+km away but that was it. If you're seeing the alerts in BC, I wonder if your TV profile is set correctly. You may want to reach out to tech support to confirm about seeing alerts from out of province.

[Nmc2929]

I have the same question. Several times a hour we are getting alerts for Alberta. I would like to know how to turn them off

[Tekmisfit]

I am also in BC and receiving the warnings for Alberta. I am using one of the Android TV boxes from TELUS and using the TELUS TV+ app.

My Chromecast Google TV in another room running the TELUS TV+ app doesn't receive these warnings and I don't see them on the computer either when using the TELUS TV+ webpage.

[Tekmisfit]

Oh also they pop up even watching YouTube on the same Android TV device.

[Lcar]

Wondering why we are getting emergency alerts a few times every hour for Alberta.  We are in BC no where near the affected areas.

it defeats the purpose to have an emergency alert system when it is not accurate, people begin to ignore them.

[Fabylous]

Hi @Lcar if you're getting alerts from the wrong location you would have to contact our care team so they can report it.  You can visit us on Twitter to our @telussupport of our Facebook page as well.