3 weeks ago
Wondering why we are getting emergency alerts a few times every hour for Alberta. We are in BC no where near the affected areas.
it defeats the purpose to have an emergency alert system when it is not accurate, people begin to ignore them.
3 weeks ago
I'm in Alberta and I don't think I've seen one of the emergency alerts on TV yet. Got a few alerts on my phone for fires about 20+km away but that was it. If you're seeing the alerts in BC, I wonder if your TV profile is set correctly. You may want to reach out to tech support to confirm about seeing alerts from out of province.
3 weeks ago
3 weeks ago
I am also in BC and receiving the warnings for Alberta. I am using one of the Android TV boxes from TELUS and using the TELUS TV+ app.
My Chromecast Google TV in another room running the TELUS TV+ app doesn't receive these warnings and I don't see them on the computer either when using the TELUS TV+ webpage.
3 weeks ago
Oh also they pop up even watching YouTube on the same Android TV device.
3 weeks ago
Wondering why we are getting emergency alerts a few times every hour for Alberta. We are in BC no where near the affected areas.
it defeats the purpose to have an emergency alert system when it is not accurate, people begin to ignore them.
a week ago
Hi @Lcar if you're getting alerts from the wrong location you would have to contact our care team so they can report it. You can visit us on Twitter to our @telussupport of our Facebook page as well.