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Jen19's avatar
Jen19
Friendly Neighbour
2 years ago

Deleting a recording I just watched

There has to be an easier way to delete a recording I just watched. I know I can go back into recordings and delete it but why can't it just be deleted without having to do a bunch of extras steps. Am I missing something?

7 Replies

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  • At the end of the recording you push 'stop' then 'delete' then 'confirm delete'.

     

      • A-B's avatar
        A-B
        Icon for Community Manager rankCommunity Manager

        When watching a recording you can hit the OK button to pause it, but as of now you'd have to go back to your recordings list, select it, and then you'll get the options to play or delete, etc. Our team is working on having a quicker method!

    • Jen19's avatar
      Jen19
      Friendly Neighbour
      If my remote had a stop or delete button, I definitely would have used them but it has neither option.
  • Optik-Kate's avatar
    Optik-Kate
    Icon for TELUS Team Member rankTELUS Team Member

    Hi Jen19We're working on improving the deletion process for recordings. In the meantime, you can use TELUS TV+ on browser or mobile devices to easily delete recordings if the box requires too many steps for your liking! 

    • markusmd2000's avatar
      markusmd2000
      Friendly Neighbour
      Do we have any kind of timeline on these basic updates?
      • Optik-Kate's avatar
        Optik-Kate
        Icon for TELUS Team Member rankTELUS Team Member

        It's too early in the year for me to pinpoint a month for the launch. The vague timeline I have would be within this year.