Forum Discussion
Crave 3 TV Listings
For the last week or so I have noticed that the Telus on-screen listings for Crave 3 ( channel 408 in Vancouver ) are not matching up with what is currently airing on the channel. Right now ( 3 pm on...
According to telus tech, this may be just my connection(s), may be my “hub group”, may be municipality-wide, may be provincial, may be county-wide…in other words they don’t know.
My deets are Calgary (NE), Alberta.
Crave subscription through Telus
Fibre optic connection
4k digital tv wireless boxes
If anyone else in this vicinity who also is subscribed to the Crave channels, through telus, if they have the same issue, please submit to this thread.
ISSUE
on the 4k tv boxes (not via internet) Crave 3W channel (CRVM3WHD) (channel 408 in Calgary) lists a program on the guide, however, the program that is being broadcast is not the one listed on the guide. There is a 6-hour discrepancy between the two.
For example:
(using current date/time. Aug 11, 2024, 6:35 am)
The guide lists “Selena + Chef” as the program for that time (6:35 - 7:10 am)
The program actually (currently) being broadcast is “Crisis” which (according to the guide) should have been broadcast at 11:55 pm (last night) to 2:00 am this morning…..a 6-hour delay between guide listing and broadcast.
this makes it impossible to set any recordings for this channel. This has been noticed since Friday, august 2, 2024, however this also explains why some shows set to record on that channel over the past few months recorded the incorrect program (although, title, description was correct in “recordings” list.
this issue seems to be lost with Telus….they have opened 4 different tickets surrounding this issue (and related problems their “tinkering” caused). Equipment has been rebooted, even factory-reset, crave subscription has been removed and reinstated, TV boxes re-registered, but problem persists on all 3 of my 4k tv boxes.
the new “Evolution” boxes are NOT an option as they are functionally a piece os crap….look pretty, but from a user’s perspective, are like stepping back to the days of Fred and Wilma.
so…..is anyone else noticing this same problem…in calgary, or throughout areas telus “services”?
again they claim “nobody else has this issue”….seems a common answer.
please add if applies to you…and phone Telus to raise a complaint.
