Forum Discussion
Apple TV app requires login each time
latest app version, re-installed many times. every time I leave the app or turn TV off, the next visit to the app requires login!!!!!!!!!!!!!!!! and you cannot even post a note to support????...
You have to go to the Apple TV Menu, select "Users and Accounts" then scroll down to Apple TV Accounts, you'll see TV Provider > Telus. You select that and change the "Allow TV Provider to Access" for Pik TV to OFF. That fixed it for me.
Now I am dealing with a poor Pik TV app that won't let me scroll down to the program listing under the guide ... it only goes down the the date line đ -- forcing me to reset my Apple TV to fix it. No other apps do this... Prime Video and Netflix all work fine.
Optik-Kate
TELUS Team Member
TELUS Team MemberHi HPSauce , I will pass the feedback to our development team. Were you able to fix the guide scroll issue through resetting the Apple TV?
