On TELUS Rewards, has something happened to the Amazon E-gift cards that I have redeemed a number of times ??? I wanted to redeem for the $100 card and all it showed was the $25 card and said it was "out of stock". Now it says there are no Amazon rew...
I’m having an issue with the Telus app. On the Overview tab, it keeps showing that my order has been shipped, but I have never placed a delivery order with Telus. When I click on the notification, it’s for the phone I bought in person at a store.The...
So, I cancelled a data account I had after the contract was done on one of those "free tablets". I got confirmation, account was closed. My ex-husband (separated at the time) gave the tablet to his new gf's kid. He used it for a bunch of weird/sketch...
Anyone else having problems paying their bill?I have tried with 3 different cards, and now made the transfer, but it doesn't seem to recognize the payment.I did the transfer yesterday but it isn't reflecting in the app yet. Any suggestions or experie...
I was told that the above pass will not cover my calling home to Canada - will only cover calls within the country. They double checked with their lead . They said that even with the pass I will be charged for the call home. 2. We will be traveling t...
I recently closed my Telus line along with my bring it back contract. I got an email that the bill was ready. However, I am unable to log it to the app and pay my bill as if says no accounts linked because I have no active lines. How do I go about re...
Hello, Been roughly 6 months now that I was not able to access TELUS Privileges. Has anyone had this issue before? How do I fix this? Thank you,
Today I logged into my online account to pay for my prepaid Telus account using a card. I entered my new card details, clicked confirm ONCE, and I was charged twice. I got in contact with an agent (via receiving a call back through their chat box.) I...
I have a Telus business mobile account that was closed due to non-payment in 2022. It unfortunately still appears as active on my personal credit report. I would like to contact the credit collection agency responsible for handling the account to set...
HiI converted rewards points to three 100.00 gift cards to use in Telus store. I called the store before I went to check that I could use my cards, which I had activated, to purchase AirPods. They said yes, that is fine. I went to the store, and the ...
