My Mobility Account

After last update-cannot send/recieve texts without data on while away from home and no wifi

Greetings all,Ever since the last major update, my spouse and I have to have our data on when we are at work to send/receive our messages???When we are at home with our wi-fi, no issues. Does this mean that when we are somewhere with no wi-fi that we...

Resolved! stopping or blocking international spam calls

New user. How do you stop or block international spam calls that happen all times of the night and on my cell? Each call rings once and sometimes leave a blank message. My 'recents' are full the next day and I have to wade through multiple voice mess...

Resolved! Payment refund

Can I get money refunded for a payment I made even if it's what I owe but sent when I didn't mean to?

Resolved! How to get a phone number going

I need a new phone number with a plan to pay it monthly

Resolved! Phone calls

I cannot make or receive calls

Resolved! MyTelus Sign on Page Not Responding

So, I'm trying to sign on to MyTelus (yes, I clicked on the link from the Telus website to go to MyTelus) athttps://www.telus.com/en/mobility/content/my-telus?linktype=ge-mainnavand end up with a page saying "Sorry This Page Has Expired"and I get red...

Resolved! Talk & Text 100 plan renew

How to renew my talk & text 100 plan? My plan will expire next month.

Resolved! Supposedly closed account but still getting emails

I haven't been with Telus for a couple of years now and recently I've been getting these legit looking emails that my account is locked due to too many tries to get in. I've tried logging in and I can't because the account is closed. I can't unsubscr...

Resolved! Upgrading new phone

Hi i'm planning to upgrade a device through online, my question is, if i picked a plan on this new device, will it be my new plan and my first plan will be automatically stopped/changed? TIA

Resolved! Etransfer scam?

I got a text message "A return of:$119.62 is now arranged, to receive your return see: (website)*Data rates may apply."When I clicked the link it said it was from telus and to select my bank and then put my banking information in but it seemed fishy,...

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Latest topics

After last update-cannot send/recieve texts without data on while away from home and no wifi

Resolved! stopping or blocking international spam calls

Resolved! Payment refund

Resolved! How to get a phone number going

Resolved! Phone calls

Resolved! MyTelus Sign on Page Not Responding

Resolved! Talk & Text 100 plan renew

Resolved! Supposedly closed account but still getting emails

Resolved! Upgrading new phone

Resolved! Etransfer scam?

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