Hello, I'm leaving the country and I would like to know how can I
withdraw the balance inside my Telus prepaid sim card, before I cancel
my plan, is it possible?
HelloI have an add on of world 1000 which is 1000 long distance minutes
I was wondering how can I check my remaining minutes and how many of
them I have used I can’t seems to find it my account and usage
information. Thanks
Like the title says. I am trying to pay for my phone plan. I tried to
use an interac e transfer to top up my Telus account. It is not in my
account currently. I am a non-verbal person and I am expecting a very
important call soon that my caregiver wi...
Ordered SIM for new account 9 May, billing started 10 May, now evening
of 21 May but no SIM. Initial email said regular Canada Post delivery of
SIM, so no tracking number. Less than 85km from Mississauga Canada Post
distribution center. If I enter or...
I have a pre-payed account with Telus. My iPhone blats for mayby 10
times then shuts off.I phoned 611 and the guy there said he could not
change it because it was pre-payed and pre-payed account doesnt allow
that.I'm deaf so I need all the time I can...
Have this unknown charge on my bill, and I am a MobilityForGood customer
with “Peace of Mind” included. What is this?—can’t find any mention in
the service agreement or on the Telus site.
Not sure if anyone noticed this. If you check the expiry date for your
balance on the My Telus app you would see that it is one day sooner than
the actual expiry date. If you check further details you will see two
days sooner. For correct dates you m...
