Hello Last May,2024 i bought an Apple Watch series 9 and it came with a 12 month Disney + promo , which is valid till next May 2025. So , i just bought an Iphone 16 pro max on BLACK FRIDAY week , under a 2 year renewal plan , which came with a 24 mon...
It's been over a week since I bought Stream+, and it's not working, I can't connect to any streaming services, I can't update my credit card information, and I can not do anything. Can someone please fix this
I have a talk and text 100 mobile plan. I topped up my account with $100 before my plan was coming due for renewal. The balance showed the $100 at first, however, when I tried to make a phone call a couple days after, the call could not get through a...
I was wondering how long it normally takes to get the welcome email to register my account
Anyone else place an order for a new phone only for it to be randomly canceled and when you phone customer service they just reorder it but then it never ships? Feels like I’m dealing with a third world company unbelievable.
Anyone else have issues with price match taking longer that the 15 business days?
I placed an EPP order on December 9th (seven days ago) as a new customer, for a new phone and plan. However, I haven't received any updates or information. The status remains unchanged, indicating that it hasn't even been processed, despite the payme...
Hi I am wondering about the Bring it Back Program and what options I have at the end of it? So if I bring it back ( my phone) does that guarantee me to get another phone/line with Telus? Does my phone have to be in perfect condition when I bring it b...
So im having trouble remove an account on my telus account that i never had the intention to keep, i was given the wrong account number and now its stuck on my account, which i am unable to remove. i tried to call get help over customer service but t...
