I received a 24 month free Disney + promotion when i upgraded my mobility package back in November. I also received a special offer on Stream + a few days later for 6 month. Disney plus worked for those 6 months but now that the stream + has expired ...
Everytime I try to submit an online support request. I get the error We were unable to submit your form due to technical issues. Please try again. My Telus app is only showing my linked business mobility account.Can it be fixed so it shows my busines...
I want a refund on my account that has been closed. It is impossible to find anywhere that this information is listed. I have also tried the 866 558 2273 number and it rings then goes dead. Please advise.
Anybody having issues logging into the My Telus iOS app? Seems it logged me out automatically and now can’t log back in. Keep telling me my username/password is incorrect. However, I am able to sign in to my account on the web using the same username...
I opened the line in Telus along with the new phone. For the next week, I added three more lines with new phones and an iPad for the child. The employee accepted my ID and paid $70 for each connection and $65 in taxes. After 2 days, I receive a messa...
The answer I am referring to is the one you give in this very website about the way Telus reduces the face value of bill credits by GST application. If you're going to claim this is mandated by law, then cite the act that supports your position. Beca...
On the Overview page, it shows that I have one account with 6 services. They are grouped as follows: Home services account Home phoneOptik TVHome InternetDial Up InternetHome services account - MemberOptik TVOptik TV On the My profile page, it says I...
I am trying to close my phone account but my App keeps requesting to phone me on my 10 digit Canadian phone number which I no longer have access to. I have attempted to speak to support on chat but the virtual assistant tells me to give them a 10 dig...
I logged into my Telus account just to check the bill for July and i did not receive it. But i was welcome by a surprise my account says i have not made the payment for my June bill and it has been overdue since June 22. While right next to it, it sh...
