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HOTROD2024's avatar
HOTROD2024
Helpful Neighbour
2 years ago
Solved

From Telus to Koodo

So Koodo asked me tones of times to switch from Telus to Koodo. I told them I cant. Anyhow If I transfer from Telus to Koodo my phone and plan Id be breaking contract. Also Koodo refused to give me discounts for my Disability. Telus already has since I stared with them Thank U anyhow my main concern is how can I be breaking contract if Koodo owned by telus or telus owned by koodo? 

  • While one is owned by the other, they are separate companies with their own service agreements, and switching from one to the other can impact said agreement.

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  • A-B's avatar
    A-B
    Icon for Community Manager rankCommunity Manager

    While one is owned by the other, they are separate companies with their own service agreements, and switching from one to the other can impact said agreement.