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Canceled prepaid number.

Ftc777
Just Moved In
So I’ve been using a prepaid plan for about two years now and recently stopped filling my balance up. I tried to login and top up my account today but apparently my number has been closed/canceled because I haven’t topped up for two months. Is there a way to recover it?
1 ACCEPTED SOLUTION

polecat
All-Star

@Ftc777  We are customers only on here. Contact billing your number is held i think 90 days and then reissued again. Only they can help you if you want that same number. I think you need a new sim also so you might be better to go to a store and start new. Polecat

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polecat
All-Star

@Ftc777  We are customers only on here. Contact billing your number is held i think 90 days and then reissued again. Only they can help you if you want that same number. I think you need a new sim also so you might be better to go to a store and start new. Polecat