Forum Discussion

LemonPledge's avatar
LemonPledge
Neighbour
6 years ago
Solved

App payment notice

Why does the Telus app keep telling me I have an overdue payment of 0.00 owning or my service will be suspended? My bill was paid the day I received it by visa using the app and there is no balance.

Started with latest Telus Account App update.
  • Seems to be a coding glitch. I depend on the MyTELUS portal as more accurate.

     

2 Replies

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  • NFtoBC's avatar
    NFtoBC
    Icon for Community Power User rankCommunity Power User

    Seems to be a coding glitch. I depend on the MyTELUS portal as more accurate.

     

    • LemonPledge's avatar
      LemonPledge
      Neighbour
      Thanks very much for the reply. Hopefully they fix this one quick 🙂