TELUS Neighbourhood

Contract Ending....now what??

There's still some time, but my 3 yr contract for Optik TV is coming to an end. I called in to see what will happen once it ends. To continue with Optik my choices are: $0/month for 3 yrs, $10/month for 2 yrs, $15/month for 1 yr, or month to month fo...

telus should call us back rather than put us on hold

When I have to call Telus for some sort of support, invariably I encounter an "all agents are busy, please stay on the line" message. More than 3 years ago I had my TV service with Shaw, who are NOT a phone company. But they had worked out how to cal...

ebill on line

We are having problems accessing our account in order to pay our bill online.

I am trying to view my ebill online and have not been able to do this.

E-mail account

How do I set up a Telus home account, which was just installed today?