TELUS Neighbourhood

Optik tv not showing up on my account

Hi, I just got my optik tv set up today and I need to add/remove channels that I have. I was just wondering how long the optik tv will take to show up on my account so I can make the changes. Right now it's only showing that I have telus internet and...

Locked out

Optik tv

Our optik tv couldn't connect to our actual tv

Terrible experience after adding additional services

I've been a loyal telus customer for many years for my mobility account. I rarely have problems and have always found them helpful. However, I decided to add their internet service and it has been nothing but a huge unhelpful stressful mess. The firs...

Pay my internet bill

I wanna pay my internet bill but i coudnt find the option where to pay.?

moving to a new address

I am moving to a new apartment. I would like to know how to transfer my account to a new address and have my cable and internet installed there

HBO subscribtion

How long it's take to view a new subscribton?They said 15 minutes but it's been 45 minutes now!

Outgoing mail server-Mac Mail

I've been having issues with my outgoing mail server. No trouble with incoming mail in Mac mail. This has happened before and tech support was awesome in solving the problem. Today, after being on hold/phone for more than 38 minutes, I was referred t...