I've been on phone for 60 mins like how long is this gonna go on for?
Third night in a row if someone doesn't answer soon I will cancel all my
accounts. Such horrible service
Hi there i made a $100 prepaid payment on my account via phone january
12, the customer service lady said it went through and i got email
confirmation that it went through but it hasnt shown up on my bill yet.
Get your act together Telus I've been on the phone for over 50 minutes
no callback option and 18 people in the online chat queue? This is
completely unacceptable if we serviced our customers this poorly we'd be
out of business
So we were convinced to switch from Shaw to Telus after repeated visits
by Telus and in part the offer of an ongoing post secondary student
discount to our tv services that could be applied following the
expiration of the current 6 month discount. Tw...
Was on hold with Telus for 25 minutes, and threw in the towel. Cancelled
my Telus home internet account. Received a statement saying the account
was closed and that I had a $25 credit. I would like to just apply this
to my mobility account. How can I...
Does Telus provide a "porn free" wifi service? Is there also an "adult
free" service for TV, meaning no adult option? If not, I feel these
services should be offered by the viewers choice, and not come directly
with the service.
I'm a new Telus customer with PureFibre 150/150 and Optik TV. Here are
some real frustrations as a new customer:- PureFibre customers seem to
have different support resources that are not well publicised- every
time I use Chat I am told that I need t...
