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Forum discussion about TELUS Home Services plans and accounts.
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Resolved! [Megathread] TELUS Rewards

Looking for info about our TELUS Rewards program? You've come to the right thread. You'll find your answers here, but if you don't...feel free to ask your own question for our community to answer! From Winners and Uber gift cards, to brand new electr...

A-B by Community Manager
  • 86055 Views
  • 78 replies
  • 4 kudos

home service contract renewal

Hello,My 2 year service agreement will be expired next month and I am wondering if I will be automatically switched to the monthly regular service and get another 2 year service agreement with a different price? It seems that I can pick up a bundle p...

KGrace by Neighbour
  • 10806 Views
  • 3 replies
  • 0 kudos

Lawn and Driveway Restoration (Winter Edition)

Hey all, it's that time of year when the ground is frozen which means we need to pause our restoration efforts! This winter, TELUS PureFibre isn’t going anywhere, but we are wrapping up any existing construction to our fibre optic network until the g...

Amyj_0-1642194697206.jpeg Amyj_1-1642194697225.png
Amyj by Moderator
  • 2835 Views
  • 0 replies
  • 4 kudos

Resolved! Two accounts

Is there not a way to have one account that deals with both my cell phone and my home services? I currently have to use a toss away email to have my home services and my cell phone on one email and would like it to be moved to my cell/main email.

ImJuanka by Neighbour
  • 10555 Views
  • 2 replies
  • 0 kudos

Resolved! Scam call?

I just got a phone from someone saying they are from Telus and have a New Years special and can give 30% off my bill. They called from 403-208-5195. I will suspicious because I had a similar call around a Black Friday deal. I asked where the caller w...

Ladybee by Neighbour
  • 8325 Views
  • 2 replies
  • 0 kudos

Resolved! Is this a Legit Email Address

Hi Everyone,I received a message today from [email protected]. I wasn't paying attention and clicked on the link it provided. Is this a legitimate domain with Telus? I have seen other variations of this email address such as telusservice@info....

ginlep by Neighbour
  • 23151 Views
  • 1 replies
  • 1 kudos

Billing

Since loosing our house in the BC Wildfires in July called Telus to suspend my bills. Each month was told I will not be charged. Each month I get a partial bill so each month Sept,Oct,Nov, and now Dec 22 will call again and ask the same questions and...

Fred21 by Neighbour
  • 1908 Views
  • 1 replies
  • 0 kudos

Scam

Called from 888-811-2323 which I assumed is still a legitimate Telus number. Person telling me if saving 40 % on my bill. I am a Telus employee and I asked for his employee number he gave 7575.not a valid number. When I questioned him he got angry. S...

Mike_C by Neighbour
  • 66423 Views
  • 14 replies
  • 3 kudos

Installation

Good day. I am getting my internet and TV installed on the 27 Dec and I remember last time, four years ago, Telus had a hard time finding my home cable. After many delays, I decided to go to Shaw. I have now decided to give Telus another try but I am...